Returns & Refunds

We want you to be completely satisfied with your purchase. Our easy return and refund process makes it simple to return items that don't meet your expectations or get your money back quickly and securely.

7-Day Return Window

You have 7 days from the delivery date to initiate a return for most items.

Original Condition Required

Items must be unused, in original packaging, and with all tags and labels attached.

Digital Downloads Non-Refundable

Digital art downloads and digital products are final sale and cannot be returned.

Free Return Shipping

We provide prepaid return shipping labels for domestic returns on qualifying items.

How to Return an Item

1

Initiate Return

Log into your account and go to 'My Orders' to start the return process

2

Package Items

Securely package your items in the original packaging with all tags attached

3

Pick Up

We'll arrange for package pickup from your location

4

Receive Refund

Get your refund processed within 3-5 business days of receiving your return

Clothing & Apparel

  • Must be unworn and unwashed
  • All original tags and labels must be attached
  • Items must be in original packaging
  • No signs of wear, stains, or damage

Digital Art & Commissioned Art

  • Digital downloads are final sale
  • Commissioned/custom art orders are final sale
  • No returns or refunds for digital or commissioned art products
  • All sales are final once delivered or downloaded

Food & Beverages (F&B)

  • Due to hygiene and safety reasons, F&B items are non-returnable
  • No returns or refunds for perishable or consumable products
  • All F&B sales are final

Accessories

  • Must be in original condition
  • Original packaging required
  • No signs of use or wear
  • All components must be included

Types of Refunds

Full Refund

Complete refund of the purchase price for eligible returns within 7 days

Original condition, unused items with tags attached

Exchange Credit

Store credit for exchanges or when you prefer credit over refund

Can be used for any future purchase on our platform

Refund Methods & Processing Times

Credit Card

3-5 business days

Refunds will appear on your original payment method

UPI

2-4 business days

Refunds will be processed back to your UPI account

Debit Card

3-5 business days

Refunds will appear on your original debit card

Store Credit

Immediate

Instant store credit for future purchases

Returns & Refunds FAQ

Need Help with Returns & Refunds?

Have questions about returning an item, processing refunds, or need assistance with the return process?